Company Management Profiles

Peggy Critchfield - Owner and President of Accurate Biometrics, with a vision of making her certified small business the preferred choice in fingerprint based criminal history background checks. Peggy has guided Accurate Biometrics through expansive growth serving state, national and federal clients. Peggy’s strengths include planning for strategic development and controlling costs to customers. She is a seasoned business owner, and former corporate executive with over 10 years experience in the retail customer service industry as a buyer and industry consultant. She was a 2008 and 2014 nominee for the prestigious Ernst & Young Entrepreneur Of The Year Award. She is a graduate of the University of Illinois at Champaign, with a degree in Retailing. Peggy attends the FBI CJIS Compact Council Meetings, US Woman’s Chamber of Commerce Programs, and the University of Chicago’s Booth School of Business Entrepreneurial Round Table Programs.

Jim Critchfield – Executive Vice President. Former Corporate Group Vice-President with over 25 years experience in the customer service industry. Jim has a proven track record in recruiting, hiring, coaching, training, business logistics and cost controls. He is a graduate of the University of Missouri at Columbia, with a degree in Business Administration. Jim believes in investing in technology and efficiency projects that are aligned with customer requirements. He believes that “for every decision the company makes, for every asset we buy, we must ask, what will this do for our customers?”

Tim Daniels – Vice President of Operations & Finance, specializes in financial reporting and pro forma forecasting for middle market companies. Tim’s management experiences range from supervision of the statewide operations to implementation and management of specialized projects throughout the Midwest. Tim directly oversees the fingerprint technicians along with our customer service and accounting teams. Tim is an active participant in the University of Chicago’s Booth School of Business roundtable programs and volunteer for Alpha Kappa Psi Professional Business Fraternity. Tim holds a Bachelor of Science Degree, with concentrations in Accounting and Finance, from the Kelley School of Business at Indiana University.

Josh Boddiford – Vice President of Information Technology, brings more than 15 years of experience in information systems development, application support and enterprise architecture to the Accurate Biometrics team. As Vice President of Information Technology, Josh oversees the planning and coordination of I.T. infrastructure, applications, information security, and operational support systems used to manage the business. Josh is also responsible for the design and development of unique biometric applications that will further define Accurate Biometrics as a leader in the live scan and identity services market. Josh holds a Bachelors Degree in Management Information Systems as well as a Masters in Business Administration from the University of South Florida.

Marcel Reid – Director of Adjudication Services. Former Bureau Chief of the Illinois State Police Bureau of Identification, with over 35 years of experience with the Bureaus’ statewide Criminal History Record Information (CHRI) program, the ISP’s Automated Fingerprint Identification System (AFIS), and the statewide electronic fingerprint network for Livescan fingerprint submissions. Marcel also directed process improvements in CHRI records management, training and information symposiums, and as the Bureaus’ legislative liaison for fingerprints. As our Director of Adjudication Services, Marcel oversees the adjudication services for customers who have received approval for the outsourcing of these records. Marcel is a graduate of Eastern Illinois University with a degree in Business Management, and directly oversees the company’s adjudication process for State and Federal fingerprint based background checks.

Sherri Daniels – Director of Business Development, has over 30 years working with large organizations to develop, coordinate and implement plans designed to increase existing business and capture new opportunities. Sherri works strategically with a diverse customer base to build long-term relationships, including government and federal agencies. Once new business is secured, she successfully coordinates other department heads and staff to complete account startup and product delivery that exceeds customer’s expectations. Sherri maintains extensive knowledge of the current developments in the business market in order to assess the position of the company and determine how to improve it. Her strong leadership skills drives our business to meet the needs of our customers. Sherri received her Bachelor of Science degree in Business Management, from North Central College.

Charlene Berg – Accounting Manager, is an accomplished accounting and finance professional with more than twenty years of experience positioning companies to achieve critical accounting compliance and efficiency. Her background shows demonstrated success in ensuring top-to-bottom financial accountability. She brings added value having lead organizations to maximize profitability through process improvement and through the introduction of GAAP practices and methodologies. Charlene received her Bachelor of Science degree in accounting from Illinois College, in Jacksonville, Illinois, as well as a Master’s in Business Administration with a concentration in accounting from Illinois Benedictine University.

Markus May – General Counsel. Markus May is Accurate Biometrics’ legal counsel, and owner of May Law Firm LLC in Naperville, Illinois. Markus works with Accurate Biometrics with various legal matters and user agreements. He has a background in business management and understands the need to keep legal issues simple. Markus speaks frequently at seminars to business owners on business law related topics and has authored numerous business law articles. He is a member of the Institute of Illinois Business Laws where he helps draft Illinois business laws and has served as the chairman of the business law committees for the Illinois State Bar Association, the Chicago Bar Association and the DuPage County Bar Association. He is a top rated attorney with Martindale Hubbell and with Mr. May received a Bachelor’s degree in Marketing and a Juris Doctorate degree from the University of Colorado where he served on the Law Review and was class president.