Frequently Asked Questions

It is most important that you retain your fingerprint receipt as a record of your fingerprinting. The TCN Number (or tracking number), located on your receipt and beginning with LS or CS, is an important reference number that is retained by the Illinois State Police as a record of your fingerprints. It is important that you follow up with your requesting agency or employer to make sure that the fingerprint response has been received within 15 days of your print date.


Click on the questions below to view answer:

General FAQ's Before Getting Fingerprinted

  1. Do I need to call and make an appointment?

  2. Can I obtain a FBI criminal history response for myself even if I am not being hired
      or licensed by a governmental agency?

  3. If I was fingerprinted before, can you transfer my prints to another agency or employer?

  4. What if my fingerprints are to be processed by the FBI in addition to the Illinois
      State Police?

  5. How much do fingerprints cost?

  6. What forms of payment does Accurate Biometrics accept?


General FAQ's AFTER Getting Fingerprinted

  1. How long will it take to receive my results?

  2. Will I receive a copy of the results?

  3. How can I get a copy of my response?

  4. How do I find out if the agency for which I was printed actually received the response?

  5. What if the agency for which I was fingerprinted says they never received the response?

  6. Can I get the results of my fingerprint background check over the phone?

  7. How can I check on the progress of my results?

  8. Why do fingerprints reject?

  9. What if my criminal background record on file with the Illinois State Police is not
      correct?

  10. What if my past criminal history contains some indiscretions that prevent me from
        seeking employment in a profession?


DCFS Fingerprint FAQ's

  1. If I have been fingerprinted by DCFS several years ago, do I have to get fingerprinted
     again if I am going to continue to work / volunteer within a DCFS licensed agency?