Frequently Asked Questions

It is most important that you retain your fingerprint receipt as a record of your fingerprinting. The TCN Number (or tracking number), located on your receipt and beginning with LS or CS, is an important reference number that is retained by the Illinois State Police as a record of your fingerprints. It is important that you follow up with your requesting agency or employer to make sure that the fingerprint response has been received within 15 days of your print date.

Click on the questions below to view answer:

 1. Do I need to call and make an appointment?

 2. How long will it take to receive my results?

 3. Will I receive a copy of the results?

 4. How can I get a copy of my response?

 5. Can I obtain a FBI criminal history response for myself even if I am not being hired
     or licensed by a governmental agency?

 6. How do I find out if the agency for which I was printed actually received the response?

 7. What if the agency for which I was fingerprinted says they never received the response?

 8. Can I get the results of my fingerprint background check over the phone?

 9. How can I check on the progress of my results?

10. What if my fingerprints are to be processed by the FBI in addition to the Illinois
      State Police?

11. Why do fingerprints reject?

12. If I was fingerprinted before, can you transfer my prints to another agency
      or employer?

13. If I have been fingerprinted by DCFS several years ago, do I have to get fingerprinted
      again if I am going to continue to work / volunteer within a DCFS licensed agency?

14. What if my criminal background record on file with the Illinois State Police is not

15. What if my past criminal history contains some indiscretions that prevent me from
       seeking employment in a profession?